Q: How to deal with personal conflicts in a meeting?
A: Ask everyone to focus on the outcome rather than personal issues, and to look for points of agreement rather than division. Also ask everyone to avoid using emotive words.
If that doesn’t work then you could take time out and speak individually to those in conflict and try to find out the cause of the problem. If you can’t do that, you might ask those in conflict to hold back and/or skip any contentious topics so you can complete the rest of the agenda – then try to resolve the issues outside the meeting.
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