Q: What to do if you can’t get into the video (or telephone) conference app when the meeting is due to start?
A: First check you have the right access credentials and try again ensuring you’ve entered the details correctly. You also need to check you have a good internet / phone connection and there isn’t a technical problem with your set-up.
If you still can’t get in, contact the meeting organiser by another means to enquire whether there is a general problem.
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