A: It is usually preferable to give feedback face-to-face, but of course that could be over a video call. However, if you feel your feedback should be shared with others, you may need to give it via email or by messaging app. You should also be aware of any cultural norms, including the protocols for […]
A: This is generally down to the efficiency of the note-taker, along with any review processes involved. So, if you want your meeting notes distributed promptly, appoint an efficient note-taker who you can rely on!
A: If you have the ability to do this, then yes. The sooner the meeting notes are distributed, the better. So if you can use an interactive whiteboard, or something similar, to capture the essential points of the meeting, you can circulate the notes immediately.
A: Yes – the ‘Feedback Sandwich’ (sandwiching any critical comments between two positive comments) can help people accept negative feedback. It is also worth remembering that negative feedback (pointing out things that didn’t go well or made others feel uncomfortable) should never be ‘destructive feedback’ (that which seeks to denigrate or undermine a person), and […]
A: There are a number of factors that could help. The first is to have frequent meetings – if people think the next meeting is not for a while, there is a temptation to put off any delegated actions until later. In between meetings, it can also be worth having some checkpoints to ensure things […]
A: You should avoid ‘destructive feedback’ – i.e. feedback which seeks to belittle or criticise a person (rather than their behaviour). As well as positive and negative feedback (about things that went well / badly), you should be aware that there constructive and destructive WAYS of giving that feedback. So try to be constructive, even […]