Q: How does one deal with a situation where an agenda item is very contentious?
A: Usually the best way to deal with a contentious issue is to confront the problem and not avoid it.
This can be difficult and uncomfortable, and one of the main will be the feelings of those involved. So, you may need to confront risky interpersonal issues and doing this effectively is a skill most people have to learn and develop. And don’t be afraid to ask for help from the other attendees.