Q: The meeting was a shambles. How to ensure the next meeting doesn’t go the same way?
A: It’s always a good idea, before everyone leaves, to review the meeting and discuss with all the participants:
- What went well?
- What didn’t go well?
- What should be done differently next time? and
- What could we do more of to make things even better?
If the meeting was too much of a shambles to manage this sort of review before it ends, you should discuss these questions with all the participants (or the key influencers, in the case of a large meeting) afterwards. You might also want to send a note out, asking for feedback on these points.
Then you need to work with the key players to act on any suggestions to improve the next meeting.