Q: What are good strategies for ensuring sensitivity to different cultures in meeting behaviour?
A: Here are a few points that are worth noting:
- Cultural differences are many-layered, from the superficial to people’s deepest assumptions and attitudes
- Different cultures can mean different attitudes to people, relationships, language, time, achievement and the environment – almost all the things that can affect meetings!
- Understanding cultural differences is the first and most important step in avoiding potential problems
- Respecting cultural differences and developing empathy for other cultures (which necessarily includes a better understanding of your own culture) should enable you to work more effectively in cross-cultural environments