A: Bullying should not be tolerated, so all the other participants should be prepared to intervene to support the person being bullied and to rebuke the manager doing the bullying. If the manager is more senior to all the other attendees, you should still be prepared to point out that the bullying behaviour is not […]

A: The first point is that if you ignore someone’s feelings, you’re likely to make things worse. And although an obvious response might be to call for a time-out, this might not be the best solution. You need to recognise what sort of emotions have surfaced: happiness or sadness, anxiety or excitement, fear or confidence, […]

A: Here are a few points that are worth noting: Cultural differences are many-layered, from the superficial to people’s deepest assumptions and attitudes Different cultures can mean different attitudes to people, relationships, language, time, achievement and the environment – almost all the things that can affect meetings! Understanding cultural differences is the first and most […]